to all your questions...
It doesn't matter!
People liked what they had, no matter how much "better" you decide the new plan is, if they can't afford it, they can't afford it!
Hey, you want to take my current Pontiac Vibe away and replace it with a Lexus hybrid, I'm cool with that if it's free to me! But if you take away what i had and expect me to pay more for it, I'm not happy about it! of course we would have some variables where some might be happy ...say you took away the Vibe, gave me the new Lexus and charged me $10 per month, I'm still down with that, some may be fine with $100 per month, some have no problem with near full value while others will balk at even the $10. It's the same here...sure, some will like the better insurance at the better rate, but you can't get blood from a stone, if they have a tight money supply, they will not like paying what they simply can't afford no matter how much better the product is!
It doesn't matter!
People liked what they had, no matter how much "better" you decide the new plan is, if they can't afford it, they can't afford it!
Hey, you want to take my current Pontiac Vibe away and replace it with a Lexus hybrid, I'm cool with that if it's free to me! But if you take away what i had and expect me to pay more for it, I'm not happy about it! of course we would have some variables where some might be happy ...say you took away the Vibe, gave me the new Lexus and charged me $10 per month, I'm still down with that, some may be fine with $100 per month, some have no problem with near full value while others will balk at even the $10. It's the same here...sure, some will like the better insurance at the better rate, but you can't get blood from a stone, if they have a tight money supply, they will not like paying what they simply can't afford no matter how much better the product is!